Privacy


Please read this privacy policy below very carefully before continuing to use this website. Note that your current and future use of the website constitutes your agreement to be bound by the terms of the policy. Our privacy policy clarifies all information we collect about and from you, how we collect said information, and how we use, protect, and disclose your information on our website. You should not use or access the website if you disagree in any way with our policy. 


THE INFORMATION WE COLLECT

At ACA, we collect the information necessary for us to perform our services/obligations to you and to make our products available to you. This may include information such as your full name, address, phone number, contact (delivery) details, and email address.
We collect personally identifying data about you when you post comments on the website, contact us for any reason, and when you try to access certain tools on the website. While you are not under any obligation to provide any personally-identifying information to us, you understand that certain sections of the website may be, as a result, be inaccessible.


We may also gain access to some non-personal information that may be automatically provided to us by your computer or accessing device. Our web servers automatically recognize every user’s IP address or domain name, and may routinely collect information about your browser, operating system, internet service provider (ISP), referring and exit pages, date and time stamp, and/or clickstream data. This type of information is non-identifying and does not identify you specifically. It rather helps us to customize our website so that we are better able to meet users’ needs.

SECURITY OF INFORMATION

To maintain the fidelity of your personal information, we deploy a variety of security measures, and these include physical, administrative, and technical measures. We use the SSL encryption technology to protect personal information, which can only be accessed by a limited number of authorised specialists who are hereafter required to keep the information confidential. You, however, will under no circumstances hold us liable for a breach of your personal information, as there is no full guarantee of security for information that is processed over the internet.


CHILDREN’S PRIVACY

Our website and services are intended for an adult audience and are not directed to children. We will not deliberately collect personal information from children under the age of 18, except with parental consent or as permitted by law. 

OUR USE OF COOKIES

We make use of cookies technology on our website, as most websites do. Such technology enables the ACA website to recognize your browser and capture and recall certain information so that you can have an improved experience when you visit our website. 
You may turn off all cookies on your computer/device, but you will not have access to many features that make our website experience more efficient in such an event.


OPTING OUT

Where you are no longer interested in remaining on our database and receiving our personalized mailings or other communications, you have the choice of opting out of our database by clicking the “Unsubscribe” option at the foot of all of our email communications. Alternatively, you may send an email to contact@aca-clinic.com.

CHANGES

ACA may every now and then review and change this Privacy Policy as we deem necessary without prior notice to any user. All reviews and changes to the website will be published on the website, and your use of our website after such changes are published means that you are in full agreement with the new privacy policy.


YOUR RIGHTS

In accordance with relevant laws, you have certain rights in relation to your private information, including:


The right to ask us to provide you with a copy of your private information; 


The right to correct, delete or restrict the processing of your private information; 


The right to obtain the private information you provide to us in a structured, machine-readable format, as well as the right to ask us to port this data to another controller;


The right to object to the processing of your private information in certain circumstances i.e., where we don’t have to process such information to meet a legal requirement, or where we are using your private information for direct marketing;


To exercise any of your rights kindly contact us at:

contact@aca-clinic.com

USE OF INFORMATION

We will use whatever information we collect from you:

  • To identify you and any ACA user account you hold with us;
  • To simplify the delivery of the products that you ordered;
  • To tell you about important changes to the ACA website, products, and services;
  • To continually evaluate and improve our website and services;
  • For proper record-keeping, research and market survey purposes;
  • To inform you about other products, services and/or events which may interest you;
  • To answer any question you may have, as well as to respond to your complaints or requests;
  • To resolve disputes and troubleshoot problems;
  • To enhance your browsing experience each time you visit Nactyque;
  • To defend ourselves against error, intentional fraud, and other nefarious activities;


SHARING YOUR INFORMATION

We will share your information with the following set of people/entities under the under listed circumstances:


With service providers such as but not restricted to FedEx and/or Klarna who assist us in the delivery of our products to you;


Service Providers: ACA uses various service providers to perform certain tasks and functions and to provide services to us in the United Kingdom. We may share your private information with these service providers, but our disclosure to them under this situation is subject to confidentiality obligations that are in line with this Privacy Policy. These third parties are also under a legal agreement with us to only use your private information on our behalf, pursuant to our instructions and for no other purpose.


To comply with the law: We may share your private information with relevant law enforcement or government authorities if we believe that this is necessary to do so in compliance with a law or legal request; if it is required for us to do so in order to protect the safety of other persons; to address fraud, technical, or security issues; or to safeguard our rights and/or property.


With any other third party that you have authorised us to share your information with. Barring the foregoing, we will never deliberately sell, transfer, or share your information with an unauthorised third party.